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Encouraging and enhancing trust in the internal culture

(before COVID-19!) For example, in the Finnish Tax Administration, everyone can use 3 days to work remotely from home. This is a good example of encouraging and enhancing trust in the internal culture. In addition to trust we promote self-direction in team level and promote everyone to develop their work.

Practical examples

Internal culture is not easy to measure, however there are some tools available:
• Job Satisfaction Survey - is an essential questionnaire that gives a full picture of how employees perceive organisational culture and what values they support or ignore. This survey provides you with data on:
• how your employees feel when they find themselves in certain organisational culture-related situations;
• what motivates your employees and engages them in the teamwork;
• real-time perspectives from your team;
• what needs to be done in order to improve the work environment?
• CTS (Common good, Transformation, Self-interest) diagram - is a set of questions divided into three categories: Common Good + Transformation + Self-Interest, that let you know what your employees think of the cultural values in your company and what they think you should focus on.
• Organizational Culture Inventory - provides an assessment of the current state of organisational culture. It measures four behavioural norms crucial to the organisational culture: satisfaction needs, people orientation, task orientation, security needs.